satisfied even though the machine does not meet the advertised capacity, maybe because im in a tropical country. Anne has been incredibly accommodating from the very beginning. She patiently addressed all my questions and even arranged a replacement evaporator when my machine wasn’t meeting its production capacity. Her responsiveness and support reflect a high level of professionalism, making her—and the company—truly reliable and trustworthy.
आपूर्तिकर्ता की प्रतिक्रिया:
Hi Raf, Thank you very much for your evaluation and trust. The output of ice machine industry is marked at the standard temperature of about 22℃, and the water temperature is about 10℃ to achieve 100% output. Now our domestic temperature is as high as 40℃, and the output will be reduced.
If you have any questions, please contact me
06 Jul 2025